Book Now

IMPORTANT INFORMATION - BE SAFE WHILST ON HOLIDAY

CARING FOR YOUR SAFETY

We take your safety and wellbeing very seriously and our property is well maintained for your comfort and safety. Nevertheless, please remember that when you stay in unfamiliar surroundings, you must take special care of yourself and your family. While relaxing and letting your guard down is all part of the holiday experience, you could encounter difficulties that could affect your holiday enjoyment. Here are some useful pointers to help you enjoy your holiday and avoid some possible pitfalls. Please read the information carefully and ensure that other members in your party are also aware.

BEFORE YOU TRAVEL

  • Never travel without insurance
  • Take a copy of your policy and the emergency assistance number with you.
  • Leave a copy of your travel details with your next of kin or an emergency contact.

YOUR JOURNEY

  • Allow sufficient time to get to your holiday accommodation and the airport/port/station, if relevant.
  • Take contact details for us with you, as well as the directions to the holiday property. Bear in mind that mobile phone reception can be patchy in certain locations.

ACCOMMODATION

Please take special note of the following:

When you arrive

  • Familiarise yourself with the location of any safety equipment such as a fire extinguisher/fire blanket and read the operating instructions.
  • Familiarise yourself with the escape routes.
  • Read the fire instructions displayed at your accommodation
  • Familiarise yourself with the layout of the accommodation and location of light switches, always put a light on when moving around the accommodation at night and consider leaving a stair or landing light switched on.

Be aware and be safe

  • Always securely lock the accommodation whenever you leave it and at night. Make sure windows are closed (and locked), where possible. Never leave valuables in open view.
  • Always climb/descend stairs/steps very carefully. Hold any handrail and walk slowly. Always accompany young children.
  • If you smell gas, report it immediately. Black sooty marks or stains and lazy orange flames on a gas appliance and excessive condensation in the room could indicate a faulty gas appliance.
  • Switch off electrical appliances at night and do not leave appliances like the TV, washing machines and driers running when you go out.
  • Something as simple as a window blind cord or chain can present a real danger to young children check all areas and keep all cords and chains out of reach of babies and young children.
  • Take extra care in bright sunlight as it may not be obvious whether the windows or patio doors are open or closed.
  • Surfaces such as tiles and marble floors can be very slippery.
  • Children should be supervised by a responsible adult at all times.

BEACH SAFETY

  • Seek local advice on the safest beaches and beware of local conditions (e.g. tides, winds, dangerous currents and underwater hazards.

SECURITY

If a major security incident occurs and you are not sure what action to take, follow the advice to ‘Run, Hide, Tell’ which can be applied to many places and situations both at home and overseas.

SPECIAL REQUIREMENTS

Whilst every effort has been made to ensure the property meets with your individual needs particularly relating to access to the accommodation and garden we ask that you check that the accommodation description is suitable for everyone in your party and if you have any concerns or special requirements following your booking contact us directly.

Visitors with limited mobility:

We have specially designed our accommodation to be suitable for persons with a disability – please call us and we will endeavour to ensure your requirements are met.